FAQ

Rock Island Gear Pricing?
All of our pricing is in Canadian dollars including our shipping rates.

How much does shipping cost?
We ship to anywhere in Canada, the United States as well as International orders. At Checkout you will have an option to choose your shipping method and your shipping price will be added to your total prior to checking out.

When will I receive my order?
Products are delivered 14 to 21 days after placing your order.  Remote Canadian locations and International orders, usually take an extra week.

Where do Rock Island Gear items ship from?
We’ve partnered with the leading print, embroidery and fulfillment distributors based in the United States. Shipments to Canada and outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself.  Any fees are paid to appropriate customs agency by you, the customer.  We do use multiple fulfillment partners;  it is possible that you may receive multiple shipments when you order multiple products in one order. (ie Embroidery and Direct to Garment).  Not to worry, we only partner with the best fulfillment companies, our reputation is on the line.

Which size should I order?
We offer different brands (American Apparel, Anvil, Gildan) each with different sizing.  Size charts are available here.

How do I contact Rock Island Gear?
You can contact Rock Island Gear anytime by using our Contact Us page.  Or email us at info@rockislandgear.com We respond to all emails in a timely manner.