Delivery
Rock Island Gear Ltd was registered in the province of Newfoundland and Labrador in 2016. Our head office is located in Perfectly Centered Grand Falls-Windsor, NL.
Although we’re a Newfoundland owned and operated company, we do things a little different than some retailers. We don’t stock inventory. Instead, we’ve partnered with the best apparel printing companies in Canada and the United States. When you order from Rock Island Gear, we receive your order here in Newfoundland, however your order is fulfilled and shipped out, directly from our partners fulfillment centre. The fulfillment centres are located in Toronto, Ontario, North Carolina, California or Michigan.
We guarantee every order with a 100% money back guarantee so that if you’re not complete;y happy, we will offer a exchange or full refund, no questions asked.
Unfortunately, shipping times have not been consistent since Covid. Usually orders are fulfilled within 2-3 days and standard shipping takes approximately 2-3 weeks after fulfillment.
